Abhyas Retreats – Privacy Policy

Effective Date: December 14, 2025

1. Introduction

Welcome to Abhyas Retreats (“Platform”). This Platform is owned and operated by Sukrit Wellness Tours Private Limited (“Company,” “we,” “us,” or “our”), located at 2nd Floor 61/62, Pocket C-5, Rohini Sector 11, Delhi, New Delhi, 110085, India.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://abhyasretreats.com (the “Website”) and use our services, including booking wellness retreats (the “Services”).

Please read this Privacy Policy carefully. By using the Platform and our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Platform or use the Services. This policy should be read in conjunction with our Terms and Conditions.

2. Information We Collect

We may collect personal information that can identify you (“Personal Data”) in various ways when you use our Platform and Services. The types of Personal Data we may collect include:

a. Personal Identification Information:

Full Name
Email Address
Phone Number
Mailing Address

b. Account Information:

Username and password (if you create an account)
Booking history and details

c. Health and Wellness Information:

Dietary requirements and allergies
Medical conditions or health information you choose to disclose for retreat participation
Emergency contact details

d. Payment Information (processed via Stripe):

We use Stripe as our third-party payment processor via WooCommerce on WordPress.
When you make a booking, you provide your payment details directly to Stripe through their secure interface. We do not collect or store your full credit card number or sensitive payment details on our servers.
We may receive and store information from Stripe related to your transaction, such as the last four digits of your card, transaction ID, date, and amount paid.

e. Usage Data:

Information about how you access and use the Platform, such as pages visited, time spent on the Platform, and features you use.

f. Technical Data:

Internet Protocol (IP) address
Browser type and version
Device type and operating system
Date and time stamps of access

3. How We Collect Information

a. Information You Provide Directly:

When you register for an account, make a booking, fill out enquiry forms, contact customer support, or otherwise communicate with us.

b. Information Collected Automatically:

When you navigate through and interact with the Platform, we may use automatic data collection technologies (like cookies and server logs) to collect Usage Data and Technical Data.

4. How We Use Your Information

To provide, operate, and maintain our Platform and Services.
To process your bookings and manage your retreat reservations.
To process payments via Stripe.
To communicate with you, including responding to your inquiries, providing customer support, and sending booking confirmations and updates.
To accommodate your health, dietary, or accessibility requirements during retreats.
To monitor and analyze usage trends to improve the Platform and user experience.
To detect, prevent, and address technical issues, fraud, or security concerns.
To comply with applicable legal obligations, resolve disputes, and enforce our agreements.

5. How We Share Your Information

We do not sell your Personal Data. We may share your information in the following limited circumstances:

a. With Service Providers:

Payment Processors (Stripe): To securely process your payments.
Retreat Venues and Partners: We may share necessary information (such as your name, dietary requirements, and health information you have provided) with retreat venues and facilitators to deliver the Services you have booked.
Website Hosting and Technical Providers: To maintain and operate the Platform.

b. For Legal Reasons:

We may disclose your information if required to do so by law or in response to valid requests by public authorities, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a legal process.

c. Business Transfers:

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your Personal Data may be transferred.

d. With Your Consent:

We may disclose your Personal Data for any other purpose with your explicit consent.

6. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect the Personal Data we control from unauthorized access, use, alteration, and disclosure. We rely on the security measures implemented by our third-party service providers, such as Stripe, for handling sensitive payment data.

However, please be aware that no security measures are perfect or impenetrable, and no method of data transmission over the Internet is 100% secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. This includes retaining data as long as needed to provide you with Services and to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Your Data Protection Rights

Depending on your location and applicable law, you may have certain rights regarding your Personal Data, including:

The right to access
The right to rectification
The right to erasure
The right to restrict processing
The right to object to processing
The right to data portability

To exercise any of these rights, please contact us at info@abhyasretreats.com.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Platform and hold certain information. Cookies are files with a small amount of data stored on your device.

We use cookies to:

Maintain user sessions.
Remember user preferences.
Understand how our Platform is used.
Facilitate the secure functioning of integrated third-party services like payment processing.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Platform effectively.

10. Third-Party Links and Services

Our Platform may contain links to other websites or services that are not operated by us. We use Stripe for payment processing; when you enter payment information, you are providing it directly to Stripe, and their handling of your payment data is governed by Stripe’s privacy policy.

We strongly advise you to review the Privacy Policy of every site and service you visit or interact with. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Children’s Privacy

Our Services are not intended for use by anyone under the age of 18. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Sukrit Wellness Tours Private Limited
2nd Floor 61/62, Pocket C-5
Rohini Sector 11, Delhi
New Delhi, 110085, India

Phone: +91 99100 78872
Website: https://www.sukritwellness.com/
Email: info@abhyasretreats.com

Privacy Policy